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Manufacturing

EDI Integration Rebuild

Rebuilt a failing EDI integration for a key customer account, replacing an error-blind implementation with a pipeline that actually handles failures.

SQL ServerT-SQLEDI PlatformStored Procedures

The Problem

A key customer account depended on EDI for purchase orders, invoices, and shipment notifications. The existing integration had been built by a previous developer with no error handling whatsoever. When something failed, it just failed silently. Transactions would drop, documents wouldn't process, and nobody knew until the customer called.

The result was recurring order processing issues on one of the company's most important accounts. The EDI pipeline technically existed, but it couldn't be trusted. Every failure required manual intervention to figure out what broke, what data was lost, and how to recover.

What We Built

Complete EDI Rework

Stripped the existing implementation down and rebuilt it using standard EDI practices. Simplified the mapping between customer document formats (850 purchase orders, 810 invoices, 856 advance ship notices) and internal ERP data structures. The previous implementation was overengineered in the wrong places and missing fundamentals. The rebuild focused on doing the basics correctly and reliably.

Error Handling & Recovery

Built the error handling layer the original implementation never had. Failed transactions now surface immediately with enough context to diagnose and resolve them before they impact operations, instead of silently disappearing until the customer notices. Full integration with the ERP's existing order entry, invoicing, and shipment workflows with no parallel manual processes.

The Outcome

Restored reliability on a major customer account that had been experiencing recurring EDI failures
Replaced a fragile, error-blind implementation with a pipeline that fails visibly and recovers gracefully
Simplified the overall integration, making it maintainable for future development